DO NOT FORGET TO MAKE A MAINTENANCE CONTRACT WHEN BUYING A GENERATOR
DO NOT FORGET TO MAKE A MAINTENANCE CONTRACT WHEN BUYING A GENERATOR
reportage
5.07.2018 11:09
5.07.2018 11:09
ELECTRICITY
Generator that is not periodically maintained becomes a source of problems, not a solution In these days when hot weather is starting to make itself felt from good to good, the use of high rates of coolers and air conditioners leads to power cuts from time to time. Generators, which guarantee uninterrupted energy, serve as a lifeline in case of power cuts as a result of overload. However, generators that are taken as a backup energy source, forgotten in a corner and are not regularly maintained carry the risk of not working at the time of need. Elif Ata Erduran, Member of the Board of Directors of Teksan Generator in charge of After-Sales Services, draws attention to the fact that periodic maintenance of generators must be done for uninterrupted electricity. In the digital age we live in, there is no place for power cuts to progress in the normal course of life. However, we face power cuts from time to time due to overload, malfunctions and maintenance. The way not to be adversely affected by these interruptions is to use a generator. In order for the generators to be activated smoothly when needed, it is necessary to have periodic maintenance. Elif Ata Erduran, Member of the Board of Directors of Teksan Generator in Charge of After-Sales Services, stated that the generators, which are regularly maintained, prevent being adversely affected by power cuts by activating quickly: "Generators that provide uninterrupted energy to vital places such as hospitals, industry and critical sectors such as transportation as well as residences provide great advantages by being activated in case of power cuts. Generators, whose maintenance is neglected because they are not used every day, can cause problems at the time of need. However, generators that are periodically maintained quickly come into play at any time and prevent negative impact from interruptions. When buying a generator, it is necessary to choose a brand that is reliable and has proven itself in after-sales services. The problems experienced in the generators of brands that are preferred as cheap and not competent cannot be solved because there is no interlocutor for after-sales services." Elif Ata Erduran stated that the periodic maintenance of the generators should be carried out by expert teams; "In addition to Turkey, we export our products to 128 countries and provide after-sales service to our customers abroad. With our experienced team, we serve nearly 50 thousand points per year. The feedback we have received from our customers to date shows that the most common failures of generators are due to the lack of regular maintenance. As Teksan Generator, we have a strong technical team specialized in the field to perform maintenance and controls of our products. Generator maintenance must be done by professionals. We must not forget that we can only entrust our products to people who are trained and experienced in this field. In addition to our service service, we take care of our customers' problems 24/7 with our call center. We also organize trainings for our Regional Directorates, dealers and customers." Elif Ata Erduran, who said that they underlined the importance of periodic maintenance at every opportunity; "In order to draw attention to the importance of periodic maintenance, we have increased the warranty period in the sector to 5 years within the scope of the service we started with the slogan 'Çak bir 5'lik'. We give 5 years warranty instead of 2 years to our customers who sign a 5-year maintenance contract for the purchase of new generators. In addition, we are gifting the Remote Monitoring and Control Module and the Remote Monitoring Service, which provides instant monitoring of generator operation and performance data to everyone who benefits from this application until the end of the year."
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